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The Citizen Credit Co-operative Bank Limited traces its origins back to the establishment of the Bombay Catholic Urban Co-operative Credit Society, which was registered on May 8, 1920, with the initial mission of providing support, particularly for the Catholic community. The institution was formally converted into a cooperative bank by the Registrar of Co-operative Societies on October 20, 1984, and received a full-fledged banking license from the Reserve Bank of India (RBI) in December 1989. Headquartered in Mumbai, the bank became a Scheduled Bank on October 26, 1996, and subsequently attained Multi-State Cooperative Bank status in January 1998, expanding its operations beyond its home state of Maharashtra into Goa. The bank was also a pioneer, becoming the first co-operative bank to be rated by a credit rating agency in 1995 and the first to commission fully-computerized banking operations by 1991.

As a co-operative bank, its status is non-public in the sense of being a widely-listed joint-stock company, operating instead as a Multi-State Scheduled Urban Co-operative Bank (UCB) under the regulation of the RBI. It has a long operating track record of over a century, demonstrating its endurance in the Indian financial system. Its significance lies in its role within the urban cooperative banking sector, providing a long-standing, community-focused financial platform with a base of 46 branches as of March 31, 2024, concentrated largely in Maharashtra. The bank contributes to financial inclusion by catering to diverse retail customers with products like housing and vehicle loans, while maintaining a strong liquidity position and comfortable capitalization profile as a regulated entity.